Shipping policy

At RoZaNa Botanicals, we ensure a smooth and timely delivery of our products. Please review our shipping policy below.

Shipping Time & Processing

• Orders are processed within 1-2 business days after payment confirmation.
• Orders placed on weekends or holidays will be processed the next business day.

Shipping Methods & Estimated Delivery Time

• Standard Shipping: 3-7 business days
• Express Shipping: 1-3 business days (available at an additional cost)

Delivery times may vary based on location, weather conditions, or unforeseen delays.

Shipping Rates

• Shipping charges are calculated at checkout based on order weight and destination.
• Free shipping may be available on orders above a certain amount (as per promotional offers).

Order Tracking

• Once your order is shipped, you will receive a tracking number via email.
• You can track your order through the provided link in the email.

International Shipping

• Currently, we only ship within [Country Name] (or mention international shipping if applicable).
• Customs duties and taxes (if applicable) are the responsibility of the customer.

Delayed or Lost Shipments

• If your order is delayed beyond the expected delivery time, please contact us at nanmenon03@yahoo.com.
• If a package is lost in transit, we will assist in filing a claim with the courier.